Why "By Appointment Only" is Important

Massage therapy is appointment-based work that relies on mutual respect and clear boundaries. No walk-in's are permitted. Please call to schedule your session at 817-966-1020.

I do not accept walk-ins. Here’s why:

Time and quality of care

My sessions are 90 minutes to 2 hours long. When I’m with a client I give my full attention to their care and I do not step away from a session to answer the door or phone. Accepting walk-ins would create time pressures and interruptions that reduce the quality of treatment for everyone.

Boundaries and professional courtesy

Massage therapy is appointment-based work that relies on mutual respect and clear boundaries. Walk-ins often come with last-minute expectations and boundary issues. To protect everyone’s time and experience, appointments are required.

Safety and security: There are sometimes safety issues with walk-ins, and I want to know exactly who is coming into my private office. For this reason I keep my door locked at all times while in session. If you knock on the door, I will not answer. Even though I am a business, I work within an executive office suite, not a retail space. If I were located in retail it might be different, but here it is a private, professional environment. The space I hold is sacred and deeply healing, and I do not want anyone who is not supposed to be there interrupting it. This is a clear boundary, and I expect it to be honored. Without an appointment you are not welcome to enter.

Vetting Process

For security reasons I only schedule clients after a phone call or a referral. If I haven’t heard from you directly or through a trusted referral, I will not schedule you. You are welcome to call my phone number to see whether I have availability, but please understand I’m often in session.

You are also welcome to schedule a prepaid appointment in advance online. Once you book, you’ll receive directions on how to complete your paperwork and what to expect during your massage. After I receive notice of your booking, I will always reach out to personally connect with you. All appointments are strictly non-sexual. If you have any questions before or after scheduling, you can call or text me. This process helps ensure that new clients are fully informed and comfortable before we begin working together.

Schedule online here: https://www.massageandhealingdfw.com/book-appointment

Trauma-informed care

I’m a trauma-informed therapist and regularly work with people who have C-PTSD, PTSD, and histories of other trauma. An unannounced person walking in during a session can be triggering for existing clients and for the therapeutic space I’ve created. Protecting their safety and mine is a top priority.

Energetic boundaries

Part of my work includes holding energetic and emotional space for people. Unexpected visitors can be draining or destabilizing. For that reason I remain firm about appointment only.

If you’d like to schedule, please call my phone number at 817-966-1020. Thank you for respecting these policies. They allow me to provide the safest, most focused care possible.

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