Please review FAQ information before booking your massage session.

 

Accepting new and established client appointments.

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All sessions are on a first come first served basis.

 

At my discretion I have a right to refuse service. This includes returning phone calls or texts.

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Visitors, family members or anyone that does not have appointment are not permitted in the massage room. Exceptions will be made for a interpreter or a guardian.  

 

Clients 18 years and under shall be accompanied by parent or guardian. Parent or guardian must sign a release form and shall be on premise during the session. Parents are welcomed in the massage therapy  room. Parents of a juvenile under the age of 18 are required to remain in the massage room for the duration of the massage for communication and liability purposes.

 

Rates are subject to change at anytime. Appointments scheduled after 7 p.m. or on Sunday will be charged an additional $25 service fee.

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My hours of operation are firm: Tuesday through Friday from 8 a.m. to 3 p.m., and Saturday from 8 a.m. to 1 p.m.

 

Consultations

Consultations ensure you get the best guidance for massage therapy, energy work, post-operative care, or any other service. I charge $50 per half hour by credit card for in-depth conversations, whether in person or by text. I do not spend extended time answering long questions via text, as this is considered a consultation. I do not run around with time, but I am happy to schedule appointments by text if you are referred. If you’ve reviewed the website and are ready to schedule a session, there’s no charge—consultations are only for additional guidance or detailed Q&A.

 

Credit card/return check policy

A $35 fee will be charged on all return checks or credit card charge backs. 

 

Late Arrivals

If you are more than five-minutes late, time may be docked from your session due to time restraints. If you are 15-minutes or more late, you may take the remainder of session time. You will be charged for the full amount of the session price. No rescheduling for late arrivals.

 

Cancellation fee

100% of service price will be billed or charged to your credit card if you do not provide a 24-hour cancellation notice by phone.

 

No Show Policy

If you forget your appointment and for-go a no show, you will be charged by credit card 100% of the session rate. This fee must be paid in full before you are seen again. Zero tolerance for no shows. 

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Health & Safety Policies

 

Illness Policy

For the safety of all clients and the therapist:

• Please reschedule your appointment if you are sick, contagious, feverish, or otherwise unwell.

• If you arrive visibly ill, your appointment may be rescheduled at my discretion.

• This helps protect you, other clients, and me from spreading illness.

 

Alcohol & Drug Policy

To ensure safe and effective massage sessions:

• Clients may not arrive under the influence of alcohol, recreational drugs, or substances that impair judgment.

• Alcohol numbs the body and increases the risk of injury during massage.

• Cannabis or other substances affecting perception must be disclosed prior to the session.

• Signs of impairment may result in refusal of service, and the session may be considered a no-show, with fees applied.

 

Health Disclaimer (reference)

For details on health and medical considerations, see the full Health Disclaimer on this website. All clients are responsible for disclosing relevant medical conditions, medications, injuries, or surgeries to ensure safe and appropriate care.

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Sensitive Health Information

Your comfort is key. If you have a history of PTSD, trauma, or any condition that could affect your comfort during the session, please let me know ahead of time. I will adjust my approach to ensure you feel safe, respected, and fully in control of your session.

 

Draping Policy

Your privacy, comfort, and safety are always my top priorities during every session.

• Proper draping will be used at all times to cover your body, exposing only the area being worked on.

• Sheets, towels, or blankets will be used to ensure modesty and warmth.

• You may be asked to adjust your draping slightly during the session for access to the muscles being treated. This will always be done respectfully.

• If at any point you feel uncomfortable, you are encouraged to speak up immediately, and adjustments will be made to maintain your comfort.

The session consists of therapeutic, clinical massage. There is zero tolerance for any inappropriate remarks or advances. These actions will terminate the session. Dalworthington Gardens police department will be contacted and a report will be filed. 

 

Calls from unknown name/unknown number will not be answered for security reasons.

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There might be a small degree of bruising involved for modalities that require going into the superficial layers of muscles and tissues. At anytime you have any concerns, please address them. If you experience discomfort or pain during the session, please inform the me and I will adjust the technique. I will not be held liable if you do not communicate.

 

If you feel uncomfortable during the session and would like it to cease, please inform me and the session will stop immediately.

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I provide a safe environment for my clients and guests that visit the office. Rude, badgering, demeaning or harassing behavior will not be tolerated. Appropriate measures will be taken. Refusal of service will occur or if behavior is exhibited during the session, the session will cease immediately and full fee will be charged. ​

 

Massage therapy is not a substitution for medical treatment. The massage therapist cannot diagnose, treat or prevent disease. The therapist can only recommend products and services. Please consult a medical physician.